Shipping policy

Shipping Policy

Welcome to ILLICIT SOCIETY. We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

Shipping Time

Estimated delivery times may vary depending on your location:

  • Domestic Shipping: 3–7 business days
  • International Shipping: 7–15 business days

Please note that delivery times are estimates and may be affected by courier delays, weather conditions, or high-demand periods.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and order value.
  • Free shipping may be available on selected products or promotional campaigns.

Order Tracking

Once your order is dispatched, you can track your shipment using the tracking link provided in your confirmation email.

Delayed or Lost Packages

If your package is delayed or appears lost in transit:

  • Please allow additional time during busy periods.
  • Contact our support team if your order has not arrived within the estimated timeframe.

We will work with the courier partner to resolve the issue as quickly as possible.

Incorrect Address

Customers are responsible for providing accurate shipping information.

We are not responsible for:

  • Delays caused by incorrect addresses
  • Failed deliveries due to incomplete information

Additional shipping fees may apply for re-delivery attempts.

Damaged Packages

If your order arrives damaged:

  1. Take clear photos of the package and product.
  2. Contact us within 48 hours of delivery.
  3. Our team will assist you with a replacement or resolution.